Frequently Asked Questions
Everything you need to know about bringing ROCCIA into your home
What materials are used in ROCCIA home products?
We prioritize durability and aesthetics by using premium natural stone, sustainably sourced hardwoods, and high-grade textiles designed to withstand daily use while maintaining a luxury feel.
How long does shipping take for furniture items?
Standard furniture delivery typically takes 7-14 business days. Custom or made-to-order pieces may require 4-6 weeks for production and white-glove delivery.
Do you offer international shipping?
Yes, ROCCIA ships to over 30 countries. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of the items.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale accents are not eligible for return.
How do I care for my ROCCIA stone surfaces?
To preserve the natural beauty of our stone products, we recommend using a pH-neutral cleaner and avoiding harsh chemicals or abrasive sponges that could scratch the finish.
Are your products covered by a warranty?
All ROCCIA large furniture pieces come with a 2-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.